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The Deputy Program Manager will support the MSSI-Iraq Program Manager, DOS/COM Medical Service Support program officials, government contract oversight authorities, Acuity executive management and others to meet operational, strategic and business objectives by providing timely, reliable, auditable and authoritative reports on the status of programs and projects undertaken under government contracts. In the absence of the Program Manager, the Deputy Program Manager resumes the role of Program Manager.

Location: Deployed to Baghdad, Iraq

Responsibilities

• Together with the PM and Business Administration Manager are responsible for sound financial management and cost control in delivery of services and supplies in the basic contract and task order(s) Performance Work Statements (PWS).
• Based on the PWS, COM, and PM initiatives and priorities, the Deputy Program Manager will manage financial risk, ensure resources are efficiently applied to achieve MSSI-Iraq objectives, control costs, and establish conditions favorable for overall improvement in service delivery to COM, and other stakeholders.
• The Deputy Program Manager is an important PMO agent for initiatives to lower cost and deliver greater value to the COM and Department of State.
• The Deputy Program Manager shall use develop and/or apply proven Acuity methodologies that assure that all activities are identified, documented, and tracked so that the contract will continuously be evaluated and monitored for cost-efficient service.
• The Deputy Program Manager directs and supervises the financial management and coordinates with the Director of Logistics to ensure all planned activities, acquisitions and contract expenditures are justified, costs are reasonable and delivery and other terms and conditions are integrated with other operational activities and priorities.
• The Deputy Program Manager will develop a full range of processes, apply appropriate technology and implement detailed procedures to manage financial and contract risks inherent in multiple contract Task Order projects undertaken by the MSSI-Iraq PMO.
• Leads business process and systems aspects of the MSSI-Iraq program; Coordinates business operations/contract management, incorporating best practice and compliant processes.
• Installs appropriate processes and financial controls required to support the MSSI program; Develops metrics and measures to track value delivered to the Acuity management for expenditure of human and other resources.
• The Deputy Program Manager will lead an organization capable of continuous improvement of financial and accounting processes, analytical processes, tools and reporting, budgeting, and forecasting, controls and performance, financial closing and invoice preparation, financial and management reporting and coordinating corporate accounting, contracting, and related services.
• Interfaces with COM, Contracting Officer Representative, and other designated Government officials, as required, to address all aspects of the MSSI-Iraq contract.
• Ensures DOS/COM satisfaction by mobilizing financial resources required for delivering quality service and effective solutions under emergent conditions.
• Maintain the highest regard for patient dignity and observe the precepts of the American Hospital Associations Bill of Rights for patients.
• Complies with all applicable public law, host country laws and regulations, and any implementing regulations governing financial management of government contracts.
• Provides accurate and well-supported invoices; Ensure time-keeping and other management systems are well-controlled and produce timely, accurate reports.
• Provides timely accurate reports on the status of the task orders awarded under the MSSI-Iraq contract and all country-level projects.
• Interacts with DoS/COM authorities, program and site medical directors, executive leadership, and PMO and Acuity functional experts to identify risks, issues or 'gaps' in performance, analyze roots causes, determine corrective action, develop corrective action or remediation plans, implement plans and track progress and make necessary adjustments until corrective action is accomplished.
• Develops initiatives to deliver increasing greater value to the government and DoS.
• Establish and maintain patient tracking processes and procedures that will account for patient locations with the MSSI-Iraq health care delivery network.
• As directed by the PM, implements emergency or mass casualty plans and achieves rapid recovery of MSSI-Iraq medical support services in the event of an emergency, natural disaster or other calamity.
• Assists with the managing of day-to-day activities and prioritizing tasks.
• Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
• Complies with all applicable Acuity standards and guidelines.
• Maintains the highest regard for patient dignity and observe the precepts of the American Hospital Associations Bill of Rights for patients.
• Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.

Job Requirements

• A Bachelor's degree in Business Administration, Health Services, Health Care/Hospital Administration or related field; plus, 5 to 10 years progressively responsible program/project management experience.
• An MBA, or MS in Health Care/Hospital Administration or equivalent is highly desirable.
• Certifications or experience related directly to international programs, Health Care/Hospital care or an advanced professional degree (e.g., PhD, MD, CPA, and LLB) are highly desirable.
• Experience as a licensed medical provider (Registered Nurse, Mid-Level or Physician) is required.
• Experience as a military officer (O-4/O-5) in a health care delivery, logistics or contracting role, preferably in OCONUS environments, is particularly desirable.
• Excellent presentation, oral and written communication skills required with strong analytical and problem-solving skills.
• Demonstrated staff management, project management, and medical support mission/contract fulfillment is required.
• Have and maintain current certification in Cardio Pulmonary Resuscitation (CPR).
• Participate in training, (including HIPAA training)
• Proficiency in Microsoft Office products, particularly Excel, PowerPoint, and Outlook, is required

Other Requirements

• Must have a valid, current U.S. Driver's License
• Must have a current U.S. Passport.
• Must sign an International Assignment Agreement (IAA) and is bound to the terms and conditions of the IAA.
• Shall be proficient in the ability to speak, write and communicate in English.
• Work hours are based on a 72 hr. work week; typically six 12 hour days but other variations may apply.
• Requires a favorably adjudicated Moderate Risk Public Trust (MRPT) investigation conducted by the Department of State, Bureau of Diplomatic Security.

Physical Requirements and Work Conditions

• Must be confirmed by a medical examination to be "medically and dentally fit" in accordance Acuity Medical Readiness Guidelines and Policies and/or as dictated by the Client.
• No conditions that would prevent the wear of personal protective equipment; including protective mask, ballistic helmet, body armor and chemical/biological protective garments or conditions that would prevent the capability of donning, lifting or carrying of up to 70 lbs. of referenced gear while running to a bunker or protected area in the face of perceived or imminent danger.
• Work is normally performed in a typical interior/office work environment; travel in Iraq is required by surface or air.
• The climate is desert-like, hot and prone to dust storms.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

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