Engage with and assist patients and/or customers in a customer facing, intimate retail environment Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction Utilize product and consumption method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's nee

Leadership and Communication Complete and appropriately delegate assigned tasks during scheduled shift. Exercise independent, sound judgment, analytical and problem solving skills to resolve issues in a timely and efficient manner Maintain open communication with the management team and other coworkers including delivering enforcing company policies as directed. Provide c

Provide best in class customer service Lead the Patient Care team in accordance with GTI's mission, vision, goals, and objectives Follow established policies for sales and customer service to ensure customer satisfaction Maintain in depth knowledge of every product and strain in the store, as well as industry wide product knowledge Responsible for monitoring and maintaini